Automatic Door Repair in Edmonton
An automatic door that stops at −25°C either lets the cold pour in or locks people out. Our Edmonton technicians repair sliders, swing operators, sensors and push buttons on the major brands.
Call our Edmonton team780-306-9000Cold is the main enemy
Deep cold stiffens belts, slows motors and freezes water in tracks and thresholds. A door that runs fine in October can stall, reverse or stop short in January. Most winter calls come down to ice in the track, a sensor coated in frost, or a part that was already worn.
We repair the operators most Edmonton buildings run on, from Record, Horton, Tormax and dormakaba, and older Nabco units too. Our technicians are AAADM-certified and factory-trained, and the vans carry common parts.
How a repair visit runs
Tell us the symptom
Call the branch, send a short video and give us the door's ID tag if it has one.
We check the history
If we've worked on the door before, the technician sees its past repairs and parts before leaving.
Find the fault
Sensors, operator, belt, wheels, track, locks and power, checked in order.
Fix and test
Repair or replace the part, then run the safety check: sensors, zones and hold-open time.
Log it
Parts, notes and photos go into the door's file, and you get a job report.
Edmonton conditions and guidance
Why Edmonton doors fail when they do, and what a well-set door looks like.
135 to 140 frost-free days
Edmonton gets only about 135 to 140 frost-free days a year, so seals and tracks spend most of the year in freezing conditions.
Edmonton, WikipediaOpen for at least eight seconds
Edmonton's Access Design Guide asks power doors in City facilities to stay open for at least eight seconds, held at 70 to 90 degrees.
City of Edmonton Access Design Guide (2021)Calmer than Calgary
Edmonton's average wind is 11.8 km/h, compared with Calgary's 14.2 km/h, so here the cold does more damage to doors than the wind does.
Current Results, citing Environment Canada 1981–2010Faults we repair in Edmonton
- Doors that won't open. Sensors, push buttons, wireless transmitters, operators and power.
- Doors that reopen or won't close. Sensor zones, hold-open timers and ice or debris in the track.
- Grinding and stalling. Worn wheels, slipping belts and damaged guides.
- Locks that won't release. Electric locks, strikes and night-mode settings.
- Older doors. Repair, or modernize with an upgrade kit where parts are scarce.
A short video of the door helps us bring the right parts.
Why does our automatic door act up only in winter?
Ice in the track, frost on a sensor, a stiff belt or a threshold heaved by frost will all show up first in a cold snap. Wheels and belts that are already worn fail sooner in the cold. A fall service visit catches most of these.
How long should an automatic door stay open?
It depends on the door type and how it's used. The City of Edmonton asks for at least eight seconds on power doors at its own facilities, so slower visitors can get through. We set hold-open times to suit the people using the entrance.
Do you repair doors you didn't install?
Yes. We repair the major brands, whoever installed them. On the first visit we tag the door and start a history file.
Can repairs be scheduled instead of waiting for a breakdown?
Yes. Book regular visits through our maintenance program and the annual AAADM inspection can happen on one of them.